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"Give us feedback!" button now links to the Forum feedback section (by Andres)

 Andres (105)     (Admin)
14-May-12 4:17 pm
Hi Folks,

Just a quick note to say that I've changed the "Give us feedback!" button so that -- for logged-in users -- it links to the Feedback section of the Forums rather than the old Feedback form which just sends us an e-mail. (Logged-out users will still see the Feedback form since they can't post in the Forum.)

This change makes sense for a lot of reasons:

1) Often times we get asked the same question several times by different users, so if we've answered it once in the Forums, all users with the same question will be able to get the answer without even having to ask us or wait for our answer.

2) Likewise, often times several users have the same problem or issue, and getting all those users together in one thread to help resolve the issue for everyone is a lot more efficient than trying to resolve the issue individually with each user via e-mail.

3) Sometimes our very own users know the answer to specific questions, which will allow the community to help each other out rather than depend solely on Aleksandra and I and wait for our response.

4) It will foster greater community participation and involvement which will hopefully result in more overall activity in the Forums.


Anyway, just wanted to let everyone know of the change and we hope you like it! :)

 

 

 
 
 brats52005 (52)    (53 / F-M / California)
14-May-12 5:08 pm
Thanks andres that sounds great. Seems to me to be a better and easier way of doing it. You guys are great.

 

 



Last edited by brats52005; 14-May-12 5:37 pm.
 
 
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